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What if you didn't get your new Medicare card?

Your new Medicare card should have arrived in the mail by now. If you didn’t get it, here’s what to do:

  • Remember that your new Medicare card will come in a plain white envelope from the Department of Health and Human Services.
  • If the card didn’t arrive, call us at 1-800-MEDICARE. Our call center representatives can check the status and help you get your new card.